db333 Terms and Conditions

These terms and conditions ("Terms") apply to the use of all services provided by db333. These Terms constitute a legal agreement between the user and db333. By accessing the platform, creating an account, or using any service, you are considered to have fully accepted these Terms.

In addition to these Terms, db333's privacy policy, bonus terms, and any relevant notices together form the complete agreement. In the event of any conflict, these Terms shall take precedence.

db333 reserves the right to modify these Terms at any time. Continued use of the platform after updated Terms are published will be taken as acceptance of the new Terms. You are therefore advised to review this page regularly.

2.1 Registration Requirements

To open an account at db333, accurate and complete personal information must be provided. Accounts created with incorrect or false information may be suspended or cancelled, and any balance held in such accounts may be forfeited.

Each person may hold only one account. If multiple accounts are opened by the same person or from the same device, all such accounts will be closed.

2.2 Identity Verification (KYC)

For security purposes, db333 may at any time request a copy of a national identity card or passport to verify an account holder's identity. Withdrawals may be temporarily suspended until the verification process is complete.

2.3 Account Security

It is entirely your responsibility to keep your login credentials (username and password) confidential. You must not allow any third party to use your account. If you suspect unauthorised access to your account, contact db333's support team immediately.

All db333 services are available only to individuals aged 21 years or older. Minors are strictly prohibited from opening or using an account on this platform.

Providing an accurate date of birth at the time of registration is mandatory. If it is established that an account holder is under 21 years of age, that account and all its transactions will be cancelled immediately.

4.1 Deposit Methods and Limits

The following mobile banking methods can be used to deposit funds at db333: bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳500.

• After a deposit transaction is completed, it generally takes a few minutes for the balance to appear in your account.
• You are advised to keep a record of your deposit details (transaction ID, screenshot).
• Deposits from third-party accounts are not accepted — the source account must be registered in your own name.

4.2 Withdrawal Methods and Processing Time

The same methods are used for withdrawals: bKash, Nagad, Rocket, and Upay. The minimum withdrawal amount is ৳500. After a successful request, funds are generally sent within 10 to 45 minutes.

Before processing a withdrawal request, db333 confirms that identity verification has been completed and that any applicable bonus wagering requirements have been met.

4.3 Transaction Cancellation

If a technical error, suspected fraud, or breach of terms is found in any transaction, db333 reserves the right to cancel or suspend that transaction.

5.1 Welcome Bonus

A 200% bonus is available on your first deposit at db333, up to a maximum of ৳10,000. For example: depositing ৳1,000 adds ৳2,000 as a bonus, bringing the total balance to ৳3,000. To withdraw this bonus, you must wager 15 times the bonus amount. That means a total of ৳30,000 in bets must be placed for a ৳2,000 bonus.

5.2 General Bonus Terms

• Bonus amounts cannot be withdrawn directly — they become withdrawable only after the wagering requirements have been met.
• Multiple bonuses cannot be used at the same time during a single promotion, unless otherwise stated.
• db333 reserves the right to modify, suspend, or cancel any bonus offer.
• A bonus applies only to the account to which it was granted — it cannot be transferred to another account.
• If evidence of fraudulent use of a bonus is found, the bonus and any associated winnings will be forfeited.

5.3 VIP Cashback Program

db333's VIP program has three tiers: Bronze, Silver, and Gold. Cashback is awarded at each tier based on weekly net losses. The maximum cashback is 0.3% at Bronze, 0.7% at Silver, and 1.0% at Gold.

Example: A Silver member who incurs a net loss of ৳20,000 in one week will receive a maximum cashback of ৳140 (৳20,000 × 0.7%).

6.1 Game Rules

Each game available at db333 has its own rules, which can be viewed within that game's interface. For casino games, slots, live dealer games, and sports betting, the rules of the relevant game must be followed.

6.2 Betting and Game Decisions

Once a bet is confirmed, it cannot be withdrawn. If a game is interrupted mid-way due to a technical issue, db333 will make a decision in accordance with the relevant rules, and that decision will be considered final.

In the case of progressive jackpots or special prizes, db333 reserves the right to correct any result incorrectly displayed due to a technical error.

6.3 Sports Betting

Sports betting allows you to place bets on cricket, football, and other sporting events. Betting odds are variable and may change at any time before an event begins. The odds displayed at the time a bet is confirmed will apply.

The following activities are strictly prohibited on db333:

• Creating an account using another person's identity or false information.
• Placing bets strategically or using multiple accounts with the intent of circumventing bonus requirements.
• Intentionally exploiting any bug in the system or a game — any such occurrence must be reported to the support team immediately.
• Using the platform for money laundering or to process funds from illegal sources.
• Attempting to gain an unfair advantage using automated software or bots.
• Harassing other users or disrupting the operation of the platform.

If any such activity is detected, the account will be permanently closed, the associated balance will be forfeited, and legal action will be taken if necessary.

8.1 db333's Rights

db333 may suspend or permanently close any account without prior notice in the following circumstances:

• Breach of these Terms or any specific policy.
• Failure to complete identity verification or submission of false information.
• The account remaining inactive for an extended period.
• Detection of suspicious activity related to security or fraud.

8.2 Voluntary Closure Request by the User

If you wish to close your account yourself, inform the support team via live chat or email. You should arrange to withdraw all valid balances before the account is closed. For information on Self-Exclusion, see our Responsible Gaming Policy.

db333 follows a clear policy regarding the collection and processing of users' personal information. To learn in detail how your information is collected, where it is used, and how it is kept secure, please read our Privacy Policy.

In brief, db333 does not sell user data to third parties. However, necessary information may be shared with trusted technology partners for the purpose of operating the service.

10.1 Service Availability

db333 endeavours to provide uninterrupted service. However, temporary disruptions may occur due to maintenance, technical issues, or other reasons. If any bet or game remains incomplete during such a period, db333 will make a decision in accordance with its established rules.

10.2 Liability for Losses

db333 is not responsible for financial losses incurred by users through betting or gaming. The risk of financial loss in gambling is always present — you are advised to bet with that reality in mind. Detailed guidance on responsible gaming is available in our Responsible Gaming Guidelines.

10.3 Third-Party Links

db333's platform may contain third-party content or games. db333 makes no guarantee regarding the accuracy or quality of such content and is not liable for any loss arising from it.

db333 reserves the right to partially or fully amend these Terms at any time for business reasons, policy changes, or any other reason. Amended terms will take effect as soon as they are published on this page.

For significant changes, db333 will endeavour to notify users via the email registered to their account or through a notification on the platform. However, it is each user's responsibility to review these Terms regularly.

If you have any questions about these Terms or need clarification, please contact the db333 support team. Support is available seven days a week, 24 hours a day — in both Bengali and English.

• Live Chat: Speak directly through the chat icon on the platform.
• Email: [email protected]

For common questions, direct answers may be found in our Frequently Asked Questions (FAQ) section. You can also visit our About Us page to learn more about db333.